PRIVACY NOTICE PROVIDED PURSUANT TO ART. 13 OF EU REG. 2016/679 – GDPR (GENERAL DATA PROTECTION REGULATION)
Homizy SIIQ S.p.A. (hereinafter also "Homizy") and Deametra SIIQ S.p.A. (hereinafter also "Deametra") as Joint Controllers of processing ("Joint Controllers"), have as their main objective the respect of applicable regulations regarding the protection of personal data. In compliance with European Regulation no. 679/2016 (GDPR) and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, we wish to inform you, as a User of the website, or Customer, current or potential, and therefore as a data subject (hereinafter "Data Subject"), about the Real Estate Project of the Joint Controllers of Via Tucidide – towers 3 and 4, as well as about aspects relating to the processing of personal data connected to your use of our web portal (hereinafter also "Site") and related functions, or to access, in general, to services, goods and products offered by the Joint Controllers and to the exercise of your rights.
The processing carried out by the Joint Controllers will be based, as provided by the GDPR, on the principles of lawfulness, fairness, transparency, purpose limitation and storage limitation, data minimization, accuracy, integrity and confidentiality.
1. THE JOINT CONTROLLERS OF PERSONAL DATA PROCESSING AND THE DATA PROTECTION OFFICER. CONTACTS
The Joint Controllers of Processing are:
The Data Protection Officer or Data Protection Officer (DPO or DPO) is:
2. DATA PROCESSED BY THE JOINT CONTROLLERS
This Privacy Notice aims to inform you about the types of data processed by the Joint Controllers (par. 2), the purposes for which your data is processed (par. 3) and the legal bases that legitimize the processing (par. 4).
2.1 Website navigation data
The Joint Controllers process, first of all, the personal data you voluntarily provide on the occasion of your interactions with the Site's functionalities and/or the request for services offered by the portal, such as – by way of example – those provided in case of registration to the same website, or request for an appointment with one of our operators, or request for information or informational material in addition to:
The above-described categories of data are processed by the Joint Controllers through the website https://homizy.com/, within the limits of the purposes referred to in par. 3.
2.2 Data relating to the sales process
The Joint Controllers also process your personal data within the sales process of the real estate units offered by them.
In this context, the Joint Controllers process the personal data you provide during the purchase process (hereinafter "Process" or "Purchase Flow"), or in one of the phases into which it is divided, indicated below:
Specifically, in each of the aforementioned phases, the Joint Controllers process the following categories of personal data:
1) Teaser Phase
2) Pre-Sales Phase
3) Sales Phase
In this regard, it should be noted that, as in this case, the sales process can be managed through Group Companies with which Homizy SIIQ S.p.A. operates under a joint controllership regime. In this case, a specific notice will be provided in the section dedicated to the individual project.
No data belonging to the special categories referred to in art. 9, i.e., those capable of revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or genetic data, biometric data intended to uniquely identify a natural person, data relating to health or sex life or sexual orientation of the person, are processed – in any of the phases indicated above.
Furthermore, no data relating to criminal convictions and offenses (art. 10 GDPR) is processed.
3. PURPOSES OF PROCESSING
The Joint Controllers – in relation to the activities and phases referred to in the previous par. 2 – process your data for the following purposes:
1) Teaser Phase
a) Allow you to register, enabling you to take advantage of the services offered in this phase, such as, for example, receiving telephone information about the Project or setting an appointment with an operator;
b) With your prior consent, allow the Joint Controllers to proceed with the collection and selection of information you provide, aimed at analyzing needs and interests you have expressed towards certain real estate solutions among those proposed; this in order to allow them to identify the best offer in relation to the needs and preferences you have expressed, as well as to send you personalized informational and promotional material on real estate initiatives, projects and services proposed by the Joint Controllers;
c) Send you, with your prior consent, information and updates on real estate projects, services, offers, sales, promotional campaigns, initiatives and events promoted by the Joint Controllers or by Group Companies, as well as on events in which they participate, including any invitations to such initiatives.
2) Pre-Sales Phase
d) Allow you to register for the Project you are interested in;
e) Allow you to take advantage of the services that the Joint Controllers offer in the pre-sales phase aimed, in particular, at an in-depth and detailed knowledge on your part of the Project of which the Joint Controllers are promoters provided through face-to-face meetings or video calls;
f) Give you the possibility to access the Reserved Client Area from which you can – among other things – create new quotes, manage those already created or request to receive a purchase proposal;
g) Receive, with your prior consent, a personalized service based on your preferences and real estate needs;
h) To send you, if you consent, updates on the activities, promotional campaigns and initiatives of the Group.
3) Sales Phase
i) Allow you to manage the entire phase of pre-contractual and contractual negotiations;
j) Sign the purchase proposal, possibly using the electronic signature application made available by the Joint Controllers;
k) Enter into the preliminary and final contract;
l) Fulfill obligations arising from civil, tax and accounting regulations;
m) Carry out administrative, accounting and tax activities related to sales;
n) Manage relationships with competent Authorities for the issuance of authorizations, concessions and provisions however named, necessary for the successful outcome of sales activities and those related to them;
o) Manage relationships with Credit and Insurance Institutes with which the Joint Controllers interact on the occasion of obtaining financing and/or guarantees in support of sales contracts or the completion of banking operations ancillary to the latter;
p) Manage any disputes that may arise in the management of the sales process.
In relation to the Site's functionalities, instead, the joint controllers process your data:
q) With reference to navigation data, exclusively for statistical purposes and in anonymous form, in relation to access and use of the site, for monitoring and improving the functioning and content of the portal itself;
r) For profiling activities understood as an operation of collection and selection of information you provide, aimed at analyzing needs and interests you have expressed towards certain real estate solutions among those proposed by the Joint Controllers; this in order to allow the Joint Controllers to identify the best offer in relation to the needs and preferences you have expressed, as well as to send you personalized informational and promotional material on real estate initiatives, projects and services proposed by the Joint Controllers;
s) To send you information and updates on real estate projects, services, offers, sales, promotional campaigns, initiatives and events promoted by the Joint Controllers or by other Group Companies, as well as on events in which they participate, including any invitations to such initiatives (promotion of sales activities);
t) To verify your level of satisfaction with respect to services offered by the Joint Controllers, also with a view to continuous improvement of their quality.
u) Only in post-sales, to inform you of "similar products or services" to those offered to you in the sales phase (so-called "Soft Spam").
4. NATURE OF DATA PROVISION AND CONSEQUENCES OF REFUSAL TO RESPOND. LEGAL BASIS OF PROCESSING
Taking into account the purposes of processing as illustrated in the previous paragraph 3, your personal data will be processed:
A. Without your express consent for the purposes referred to in letters a), d), e), f), i), j), k), l), m), n), o), p), q) and u) of the previous paragraph 3, as they are connected to the services and activities you have requested from the Joint Controllers, as well as to the execution of contractual and pre-contractual measures, in compliance with fiscal, civil and accounting obligations incumbent on them.
It follows that any failure, partial or inaccurate communication of data and information on your part may result in the impossibility on the part of the Joint Controllers to perform the aforementioned services and activities;
B. Only with your specific and distinct consent, for the purposes referred to in letters b), c), g), h), r), s), t), of paragraph 3; if you decide not to give consent to data processing for said purposes, your browsing experience will not be precluded, nor the possibility of taking advantage of services or goods offered by the Joint Controllers. We also inform you that at any time you can freely and free of charge revoke your consent through the methods indicated in the following par. 9.
All your personal data is processed by the Joint Controllers on the basis of one or more of the following lawfulness premises:
5. METHODS OF PROCESSING EXECUTION
Processing is carried out with tools, both manual and computerized and telematic, with organizational and processing logics strictly related to the purposes for which the processing is carried out and in any case in such a way as to guarantee the security, integrity and confidentiality of the data itself in compliance with the organizational, physical and logical measures provided for by current provisions.
The Joint Controllers, for communications made in execution of your requests and those more properly having marketing purposes, use specially prepared information channels, such as: telephone, e-mail, SMS/MMS or instant messaging applications.
Specifically, it is the Contact Center that contacts you in the different phases of the process, both for informational purposes (par.3) and – in the post-sales phase and with your prior consent – for evaluation purposes, with a view to constant improvement of the services rendered (ref. purpose referred to in letter t) of par.3).
Homizy also uses – during the entire sales flow – SalesForce, a Customer Relationship Management (CRM) Software.
6. COMMUNICATION OF PERSONAL DATA
Your personal data may be communicated to the following categories of recipients or shared with them, within the scope of the above-indicated purposes:
7. PLACE OF PROCESSING
Data is processed at:
The services referred to in letters b), c), d) and e) operate in compliance with the relevant European regulations (GDPR) and according to specific policies that the Joint Controllers have acquired and that they can provide you in case of your request.
8. RETENTION PERIOD OF PERSONAL DATA
Personal data processed for the purposes of using the services made available by the Joint Controllers through the internet portal will be kept for the time strictly necessary to achieve those same purposes and, subsequently, for the time provided for by the applicable reference regulations, or until it will be necessary to process them by virtue of:
Data processed for profiling purposes and those related to the promotion of sales activities will be kept for 24 months.
9. YOUR RIGHTS
In relation to data processed by the Joint Controllers, you may, at any time, exercise the rights listed below:
The exercise of your rights may take place through:
10. COMPLAINT
We inform you that in case you should believe that the processing of your personal data through this website occurs in violation of the GDPR, you have the right to lodge a complaint with the Data Protection Authority, as provided for by art. 77 of the Regulation itself, or to resort to the competent judicial offices (art. 79 of the GDPR).